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Privacy Policy

Privacyverklaring
Laatste update: 12 september 2025  versie 1.1

Controller

The personal data processed via this website is processed by Pannoc, Lammerdries Oost 23, 2250 Olen, company number BE 0418 262 812, phone number 014 21 70 18, as controller (hereinafter: "Pannoc").

Principles for processing personal data

Pannoc recognizes the importance of data protection and the privacy of personal data of its customers and website visitors. Therefore, it will handle the personal data of data subjects with the necessary care. It explicitly confirms that all personal data will be processed in accordance with both the Belgian law of 30 July 2018 and Regulation 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter GDPR).

Personal data can be defined as any information relating to an identified or identifiable natural person ('data subject'). Pannoc considers the collected personal data as confidential information, which it processes only for the purposes specified in this policy and which it will not retain longer than necessary to achieve those purposes.

Pannoc may process the following (personal) data:

When you contact us via the contact form:

• Name

• Company

• Email address

• Phone

• All (personal) data included in the contact form *

* Please note that we may reply to you using regular email, which may not be fully secure against interception. If you are concerned about the use of regular email, you can call us at +32 (0)14 21 70 18  instead of using this form.

Pannoc will process this personal data taking into account the following purposes:

The data subject has the option at any time to exercise their rights as described in the General Data Protection Regulation. The data subject can exercise the following rights:

• Right to information

The data subject always has the option to request all collected personal data (including processing purposes, categories of personal data, estimated retention period) for inspection.

• Right to rectification

The data subject always has the option to have inaccurate personal data corrected.

• Right to erasure ("right to be forgotten")

If the data subject wishes their personal data to be erased, they can always contact Pannoc to request the erasure of personal data through a simple, free request. The data subject acknowledges that if personal data is not provided or if erasure is requested, Pannoc may not be able to provide its services.

• Right to object

The data subject may object to the processing of personal data. Note that the data subject does not have the right to object to the processing of their personal data if such personal data is necessary for the performance of the agreement between Pannoc and the data subject or the data subject's company (for example: for invoicing the data subject or the data subject's company...).

• Right to restriction of processing

In certain cases, the data subject has the right to obtain the restriction of processing of their personal data.

• Right to data portability

The data subject has the right to receive the personal data concerning them, processed by Pannoc, in a structured, commonly used, and machine-readable format and/or to transmit those data to another controller.

These rights can be exercised free of charge by sending a request to info@Pannoc.be.

• Right to lodge a complaint

If at any time you believe that Pannoc is violating your privacy, you have the right to file a complaint with the Belgian supervisory authority: Data Protection Authority, Drukpersstraat 35, 1000 Brussels, Tel +32 (0) 2 274 48 00, email: contact@apd-gba.be. However, we encourage you to first seek a solution directly with us.

For further questions, you can reach us by email at info@Pannoc.be.

Pannoc refrains from disclosing the data subject's personal data to third parties and from publicly disclosing the personal data of data subjects. Personal data of data subjects will only be shared with third parties or external parties if the data subject's consent has been obtained.

Pannoc acknowledges that the protection of personal data is an essential part of data protection. While it is impossible to guarantee complete security, Pannoc will take appropriate technical and organizational measures to protect personal data.

Changes to Privacy Policy

We may amend this privacy policy from time to time. We do this by posting the updated version on the Pannoc website. When we publish changes to our policy, we will change the "last updated" date and version number of our privacy policy. Significant changes will be announced on our homepage. Nevertheless, we encourage you to review our privacy policy regularly.